Privacy Policy

Lane4 is operated by to be provided: the legal name of the business operating Lane4 (“Lane4”, “we”, “us”). In this policy, “your data” means information about you that Lane4 holds in your account.

Two kinds of data live in Lane4, and they’re handled differently:

• Your private data: everything you enter and everything Lane4 works out for you (your profile, tracker, contacts, interviews, resumes, feedback and matches). Only you can see it, and it’s deleted with your account.
• Shared job data: companies, their careers-site details, job postings and Lane4’s analysis of those postings. It comes from employers’ public job systems, contains nothing about you, and is the same for every user.

• Account: your email address and, if you give it, your name. Sign-in (passwords, codes, passkeys, connected Google or other sign-in accounts, devices and sessions) is handled by our authentication provider, Clerk; Lane4 itself never stores your password or verification codes. Your time zone setting.
• Search profile: your current title, target and related job titles, titles to avoid, skills, industries, locations, work arrangement, seniority, employment type, minimum pay, target companies, career goals and anything you write about your search.
• Job-search tracker: the jobs you save or add, their status, dates, links, salary notes, the resume you used and your notes.
• Contacts: recruiters, hiring managers and others you record (see the next section).
• Interviews: rounds, dates and times, links, interviewer names and titles, assessments, outcomes and notes.
• Resumes: files you upload (PDF or DOCX, up to 4 MB) and their names.
• Career profile: the facts Lane4 reads out of a resume you upload — your job titles, employers, dates, responsibilities, accomplishments, skills, technologies, education, certifications and projects — plus the contact details from its header, kept separately so a resume Lane4 writes for you later can use the right ones.
• Feedback on postings: which jobs you save, apply to or mark “not interested”, the reasons you pick, and any short note you add.

Please don’t put sensitive information (such as health details, government ID numbers or financial account numbers) in notes or free-text fields; Lane4 doesn’t need it.

When you add a contact, you’re giving Lane4 information about someone else: their name, title, company, email, LinkedIn profile, when you contacted them, meetings, messages you sent and your notes. You should only record information you obtained legitimately and need for your job search.

Lane4 treats this information as part of your private data:

• it’s visible only in your account, never to other Lane4 users;
• it isn’t searchable across accounts and isn’t combined into any shared directory;
• it’s never sent to AI providers or to Google Analytics;
• it never appears on public pages;
• it’s included in your export and deleted with your account.

The one exception to “private”: a company name you type that Lane4 didn’t already know is added to Lane4’s shared list of companies (just the name), so it can look for that company’s careers site. Nothing links it back to you or your contact.

• Matches: for postings that fit your profile, a relevance score and, when AI matching has run, a fit assessment with reasons, concerns and matched or missing skills.
• Profile summary: a short AI-written reading of your stated preferences (for example, related role families).
• Learned preferences: patterns AI notices in your feedback on postings. See AI-assisted features.
• Plan and billing status: your plan, subscription status and renewal or end date, as reported by Stripe, and whether you’re a
• AI request records: for cost control, which AI task ran, with which provider and model, when, and how many tokens it used. Not what was sent or returned.
• Analytics milestones: a short list of product milestones (such as “completed onboarding”) waiting to be counted in analytics, only if you allow analytics. See Analytics.

Like any website, Lane4’s hosting provider (Vercel) receives technical request information such as your IP address, browser type and the page requested, to deliver and protect the service. Lane4’s own application logs record events and error types (for example “resume upload rejected: too large”); they’re designed not to contain your resume, notes, contacts, AI prompts, email address or payment details.

Cookies and browser storage are described in Cookies and browser storage.

• to run your account and show you your own data;
• to find postings on employers’ careers sites that fit what you’re looking for;
• to rank and explain postings for you, including with AI (next section);
• to store and return your resume files to you;
• to read a resume you upload into a career profile, so you don’t have to type your history in twice;
• to take payment and decide what your plan includes;
• to understand, in aggregate, how the product is used, only if you allow analytics;
• to keep Lane4 secure, prevent abuse and control costs (for example rate limits);
• to comply with legal obligations.

Lane4 does not use your data for advertising, does not sell it, and does not use it to train AI models.

Lane4 uses AI models from Anthropic (Claude) and OpenAI to read job postings, to summarize your stated preferences, to assess how well a posting fits you, and to notice patterns in your feedback. Requests go from Lane4’s servers to the provider; your browser never talks to them directly.

What may be sent to an AI provider

• your search profile: current title, target, related and excluded titles, skills, industries, locations, work arrangement, seniority, employment type, career goals and what you wrote about your search;
• Lane4’s AI profile summary and learned preferences;
• for your feedback: whether you saved, applied to or passed on a posting, the reasons you picked, and any note you added (with email addresses, phone numbers and web links removed);
• job-posting information from employers (title, company, location, description), with links removed.

What is never sent: your name, email address or sign-in details; your contacts; your interviews; your application notes; your minimum pay (Lane4 checks pay itself) and work authorization; billing or payment information; analytics identifiers; and anything belonging to another user.

Your resume is read to build your career profile. When you upload a resume, Lane4 reads it once and sends its career content to an AI provider to pull out your job titles, employers, dates, responsibilities, accomplishments, skills, education and certifications. That is what fills in your work profile during set-up, and what a job-specific resume would later be built from. It happens when you upload a file, or when you ask us to try again — not every time you open a page.

Your contact details are removed first. Before any of that text reaches an AI provider, Lane4 separates out your name, email address, phone number, street address and any links (LinkedIn, a portfolio) and replaces them with placeholders. Those details are stored on your own profile, not sent. The model receives your experience, not who you are, and if anything that looks like an email address or a phone number is still in the text, Lane4 stops rather than sending it.

The file itself never leaves Lane4’s private storage — it isn’t uploaded to an AI provider. What Lane4 reads out of it is yours: it appears in your account export, you can correct it, and it is deleted with your account. Nothing you correct is overwritten by a later reading.

What AI output means. Scores, summaries and explanations are AI-generated estimates to help you decide where to spend your time. They can be wrong or incomplete, they are not an employer’s view, and they don’t decide anything about you: no one is hired or rejected because of them, and they are never shared with employers. AI never creates or changes job links and never decides whether a job exists or is open; those come only from employers’ own job systems.

Stated preferences come first. What you tell Lane4 always wins over anything AI infers. Learned preferences are only soft hints for ranking. You can turn learning off, or clear what’s been learned, in Settings → Account → Your data.

Lane4 keeps AI outputs in your account (matches, summaries, learned preferences) but does not store the prompts it sends. AI providers process requests under their own terms, which govern how long they keep request data.

Lane4 finds postings by reading employers’ public careers sites and job systems (such as Greenhouse or Workday). To search them, Lane4 uses job titles that users list as targets, combined across all users and without anything that identifies who listed them. No personal information about you is sent to employers by Lane4.

When you open a posting or apply, you leave Lane4 for the employer’s site or job system. What you give them is governed by their privacy policy, not this one. See also Job listings in the Terms.

Paid plans are processed by Stripe. Card and bank details are entered on Stripe’s pages and go to Stripe; Lane4 never sees or stores them. Lane4 gives Stripe your email address (for receipts) and an internal account reference, and nothing about your job search. Lane4 keeps only your plan, subscription status and dates, and the Stripe references needed to connect your account to your subscription.

With your permission, Lane4 uses Google Analytics 4 to see which screens and features are used, so we can improve them. Until you choose “Allow analytics”, Google’s script isn’t loaded and nothing is sent. You can change your choice any time in Settings, and declining doesn’t change anything else in Lane4.

Lane4 sends Google Analytics only page names (with record ids removed), the campaign tags (“utm_” parameters) of the link you arrived by, the website you came from (its address only), and a fixed list of event names and categories, such as “saved a job” or “onboarding step completed”. It never sends your name, email, resume, contacts, notes, salaries, job titles, companies, links, AI output, anything you type, or any Lane4 or Stripe identifier. Google Analytics identifies your browser with its own random cookie, not with your Lane4 account. Advertising features, Google Signals and ad personalization are switched off.

Lane4 uses a small number of cookies. The essential ones are needed for signing in and to remember choices you make; the only optional ones are Google Analytics’, set only after you allow analytics. Lane4 doesn’t use advertising cookies, tracking pixels, session recording or local storage for tracking.

Stripe and Clerk may set their own cookies on their pages (for example during checkout or sign-in) under their own policies.

These companies process information on Lane4’s behalf to run the service. They receive only what their part of the service needs.

Lane4 doesn’t sell or rent personal information and doesn’t share it for advertising. Apart from the service providers above, Lane4 discloses personal information only when you ask us to, when required by law or valid legal process, to protect the rights and safety of users or others, or as part of a merger or sale of the business, in which case this policy would continue to apply to your data.

• See and export your data: Settings → Download all my data gives you one file with your account, preferences, tracker, contacts, interviews, resume details, your career profile as read from your resume, feedback, matches, learned preferences, plan status and AI request records. CSV files for applications, contacts and interviews are there too, and each resume downloads from Documents. Exports work on every plan, including after a subscription ends.
• Correct it: edit your preferences in Settings; edit your name and email in Settings → Manage account. Anything read from your resume is shown to you during set-up for you to change, and what you confirm is what Lane4 uses — reading a resume again never overwrites it.
• Delete parts of it: delete applications, resumes and their files; clear what Lane4 has learned.
• Turn off learning from your feedback in Settings.
• Analytics: allow or decline in Settings at any time.
• Delete your account: Settings → Delete account.

Deleting your account (Settings → Delete account) asks you to confirm and to re-verify your sign-in, then:

• cancels any paid subscription immediately, so you’re never charged again (the rest of the current period isn’t refunded; to keep access until it ends, cancel in Plan & billing first and delete your account afterwards);
• deletes your sign-in account at Clerk;
• deletes your resume files from storage;
• deletes all of your private data: profile, preferences, applications, contacts, interviews, resume records, your career profile, feedback, matches, AI summaries, learned preferences and analytics milestones.

What stays, and why:

• Shared job data (companies, postings and their analysis) isn’t yours alone and contains nothing about you, so it stays, including any company name you added.
• AI request records stay for cost totals, with the link to you and any fingerprint of your inputs removed.
• Stripe keeps its own records of past payments and invoices, as payment processors must.
• Google Analytics data isn’t tied to your account (Lane4 never sends it an account id), so Lane4 can’t find and delete your past usage statistics. They expire under the analytics retention period.
• Copies in database backups and server logs expire on their normal schedule (see above).

If removing your data can’t finish straight away (for example, file storage is briefly unavailable), your sign-in is still deleted, Lane4 tells you the rest is pending, and it retries automatically until it’s done. Any historical early-access record is retired, not given to someone else.

Every request for your data is checked against your signed-in account on the server. Resume files are stored privately and are only ever returned to you, through Lane4. Secrets and payment processing stay on the server or with Stripe. Connections are encrypted. No system is perfectly secure, and we can’t guarantee that information will never be accessed without authorization; if you believe your account has been compromised, change your password and contact us.

Lane4 is a job-search tool for adults and isn’t directed to children. You must be at least to be provided: minimum age to use it. If you believe a child has given us personal information, contact us and we’ll delete it.

Lane4 and its service providers may process information in the United States and in other countries where those providers operate.

Depending on where you live, you may have rights to access, correct, delete or export your personal information, or to object to or restrict some uses of it. Most of these are available to you directly in Lane4 (see Your choices and controls). For anything else, contact us at the address below.

If Lane4 starts collecting new kinds of information or using it in new ways, this policy will be updated first, and the date at the top will change. For significant changes we’ll tell you in the product or by email before they take effect.

Privacy questions and requests: ksrobinson0106@gmail.com.